Refund policy
RETURNS & CANCELLATIONS
Returns
We accept returns on unworn items within 7 days of delivery. To initiate a return, please email us at cs@didirosejewelry.com. Once your return is received, it will be processed within 48 hours. Return shipping costs are the responsibility of the buyer.
Please note the following items are not eligible for return:
- Discounted or sale items
- Made-to-order items
- Custom items
If you have an issue with your piece, please reach out to us at info@didirosejewelry.com and we'll work with you to make it right.
Cancellations
Orders may be canceled within 24 hours of purchase. After this window, we are unable to accommodate cancellations as your order will have begun processing.