FAQ

Here are some frequently asked questions:

WHEN WILL MY ORDER SHIP?

While most items in the store are available & ready to ship, there are some that are made to order. For available items, these will ship same day on Tuesday-Friday is order was placed before 4pm & next day for orders placed after 4pm. Orders placed on the weekend will ship Tuesday. Made to order items will take 3-5 business days to ship & any delays on these will be communicated to you via email.

DO YOU ACCEPT CUSTOM ORDERS?

Yes we do! Please fill out the contact form or send an email if you're needing this service. 

ARE ITEMS PACKAGED FOR GIFTING?

All pieces are shipped out in a custom Didi Rose Jewelry box ready for gifting but we do not wrap the box. If the item you purchase is being sent directly to the gift recipient & you would like it wrapped, please leave us a note at checkout & we'll wrap the box with some pretty paper + a ribbon at no extra charge.

DO YOU OFFER INTERNATIONAL SHIPPING?

Yes we do! Shipping is calculated by shopify based on weight. 

WHERE IS THE JEWELRY MADE?

All pieces in the store are made by hand by Benedicta who is currently a team of 1 jeweler. There are some pieces that are cast but the stones were set by hand by her & the casted pieces with no gems were done from a prototype she made by hand. Feel free to visit out studio if you're in the Buford, GA area to see her process.